Terms and conditions of product sales and services are effective from January 2018 and subject to regular review to

ensure excellent customer service. It shall be your responsibility as the customer to ensure that any product or

services provided by Tif and Kittie’s meet your requirements and are fit for purpose.

Retail

All ingredients sold or used by Tif and Kittie’s fully comply with the Cosmetic Product (Safety) Regulations 2013. All products will be labelled with;

  • List of ingredients
  • Precautionary information
  • Product function(where applicable)
  • Statement of contents
  • Durability information(sell by date)
 

Please consult a qualified aromatherapist or your GP if you suffer any medical condition, are pregnant or taking

prescribed medication before using any product containing essential oils. Tif and Kittie’s cannot be held

responsible for the misuse of any products and as the customer, it is your responsibility to ensure products are

chosen and used safely.

Returns and exchanges

Tif and Kittie’s will accept returns if goods are faulty. Damages, faults or short falls must be reported immediately or a

maximum of seven days of receipt of purchase. A refund or exchange will be given providing products are unused and

in a perfect, re-saleable condition. This is in addition to your statutory rights.

 

Product making parties

The requirements of the customer will be discussed and agreed by Mary Jones (business owner).

Prices quoted are for local attendance only. Parties held out with the West fife area will be subject to atravel charge.

25% deposit will be required to confirm booking and a further 25% of the total cost will be required 14 days before

the party date.

In the event of the party being cancelled by Tif and Kittie’s, a full refund of deposit will be given and an alternative

date offered plus a 15% discount. If a party is cancelled by the customer any deposit will be non-returnable.

Terms and Conditions –  Party on the mezzanine @ Grill48

A supervising adult must be present for the duration of the party to ensure safety on stairs and risks associated with an open mezzanine (objects being thrown over or children being allowed to lean over the railings of the mezzanine)

As the restaurant is fully operational during the time of your party, we would ask that the noise is kept to an acceptable level

Music will be provided through Grill 48 system (playlist compiled from suggestions made by children at previous parties). No other microphones or speakers are allowed.

 

Customer Information

We are committed to protecting your privacy.  All personal information held by Tif and Kittie’s is treated as private and confidential, will be stored securely and will not be disclosed, sold or passed on.

Email correspondence will be deleted

  • when orders have been despatched and received
  • on completion of party or workshop