Terms and conditions of product sales and services are effective from January 2018 and subject to regular review to

ensure excellent customer service. It shall be your responsibility as the customer to ensure that any product or

services provided by Tif and Kittie’s meet your requirements and are fit for purpose. All ingredients sold or used by

Tif and Kittie’s fully comply with the Cosmetic Product (Safety) Regulations 2013. All products will be labelled with;

 

  • List of ingredients
  • Precautionary information
  • Product function(where applicable)
  • Statement of contents
  • Durability information(sell by date)
 

Please consult a qualified aromatherapist or your GP if you suffer any medical condition, are pregnant or taking

prescribed medication before using any product containing essential oils. Tif and Kittie’s cannot be held

responsible for the misuse of any products and as the customer, it is your responsibility to ensure products are

chosen and used safely.

 

Returns and exchanges

Tif and Kittie’s will accept returns if goods are faulty. Damages, faults or short falls must be reported immediately or a

maximum of seven days of receipt of purchase. A refund or exchange will be given providing products are unused and

in a perfect, re-saleable condition. This is in addition to your statutory rights.

 

Product making parties

Product making parties will be arranged through a booking form. The requirements of the customer will be discussed and agreed by Mary Jones (manager).

Prices quoted are for local attendance only. Parties held out with the West fife area will be subject to a small travel charge.

25% deposit will be required to confirm booking and a further 25% of the total cost will be required 14 days before

the party date.

In the event of the party being cancelled by Tif and Kittie’s, a full refund of deposit will be given and an alternative

date offered plus a 15% discount. If a party is cancelled by the customer any deposit will be non-returnable.

 

Client Information

All personal information held by Tif and Kittie’s is treated as private and confidential and will not be disclosed, sold or passed on (in accordance with the Data Protection Act 1998)